Privacy Policy
Last Updated: September 2026 • Effective Immediately
At Swaynx ("we", "us", or "our"), we respect your privacy and are committed to safeguarding the personal information and proprietary data you share with us. This Privacy Policy explains how we collect, use, process, and protect your information when you browse our website (swaynx.in), submit an inquiry, download our resources, or engage our digital studio for custom websites, web applications, and business automations.
1. Information We Collect
We collect only the minimum necessary information required to understand your project scope, communicate with you, and deliver high-quality digital solutions:
- Direct Contact Information: Your name, business email address, phone / WhatsApp number, and company or organization name when you submit our contact desk, book a discovery call, or chat with our team.
- Project Briefs & Specifications: Technical requirements, business goals, design assets, branding preferences, target timelines, and workflow requirements you share during discovery sessions.
- Resource Downloads: Your email address when you request the Free Business Clarity Checklist or other educational studio assessments.
- Technical Telemetry & Analytics: Anonymized device information, browser type, approximate geographic region, page interaction timings, and Core Web Vitals strictly used to ensure sub-second performance across mobile and desktop devices.
2. How We Use Your Information
Your data is processed strictly for legitimate business purposes:
- Preparing accurate technical roadmaps, architectural proposals, and milestone-based project estimates.
- Direct 1:1 project communication and sprint updates via email and WhatsApp.
- Designing, developing, deploying, and supporting your custom website, web app, or automation system.
- Delivering requested digital guides, such as the Business Clarity Checklist PDF.
- Fulfilling legal, accounting, invoicing, and tax obligations under applicable commercial laws.
3. AI Models & Data Confidentiality
When developing AI-powered workflows, customer service bots, or LLM integrations for your business:
- Zero Public Training: We integrate private enterprise API endpoints (e.g., OpenAI API, Anthropic, Google Cloud Vertex AI) configured explicitly to opt out of training public base models.
- Proprietary Data Isolation: Your business documents, customer inquiries, product catalogs, and private internal databases remain your exclusive intellectual property.
- Sanitized API Pipelines: API keys, webhook secrets, and database credentials are stored in encrypted environment vaults and are never exposed on client-side code.
4. Security & Data Protection
We implement multi-layered administrative and technical safeguards to keep your project files and personal information protected:
- Transport Encryption: All web traffic and API transmissions are encrypted using TLS 1.3 / HTTPS.
- Private Version Control: All client source code and architecture documents are hosted in private, access-restricted Git repositories.
- Two-Factor Authentication: Mandatory multi-factor authentication across all developer accounts, cloud providers, and deployment consoles.
- Minimalist Data Retention: Prospective inquiry records are retained only as long as necessary to facilitate discussion, after which they are securely archived or deleted upon request.
5. Cookies & Analytics
We prioritize performance and user privacy by limiting telemetry strictly to functional and speed metrics:
- We use Google Analytics 4 (GA4) with IP anonymization enabled to analyze aggregate traffic, monitor Core Web Vitals, and identify site errors.
- We do not deploy invasive third-party cross-site behavioral tracking cookies.
- You may configure your web browser to reject cookies or delete existing cookies at any time without restricting your access to our website or services.
6. Your Privacy Rights
Regardless of whether you are located in the United States, United Kingdom, European Union, Singapore, UAE, or India, we uphold global data privacy standards:
- Right to Access: You can request confirmation of whether we hold personal data concerning you and receive an electronic copy.
- Right to Rectification: You may request correction of inaccurate or incomplete contact or company details.
- Right to Erasure ("Right to be Forgotten"): You may request permanent deletion of your contact records and submitted briefs once communication or project handover is completed.
- Right to Restrict or Object: You can opt out of any follow-up emails at any time with a single reply.
7. Contact Our Privacy Desk
To submit a data access request, request record deletion, or ask any questions regarding our privacy practices, contact us directly:
Email: sanjay.swaynx@gmail.com
WhatsApp / Phone: +91 85319 35006
Studio: Swaynx Digital Products & Web Studio
Headquarters: Bangalore, India (Serving Global Clients in USA, UK, Singapore, UAE & Australia)